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About

Luna Doll

Curator of cute, mystical and vintage finds.

Sugar Land, TX

FAQ

  • Where is the store based?

    Sugar Land, TX

  • How long will it take to receive my order?

    Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.

    If your item is a pre-order item, it will be shipped within 2-3 weeks.

    I run this shop in addition to being a full time student and having a full-time job so it may be difficult for me to run to the post office everyday. Most orders will be shipped in a bulk once a week. If you need your item before a certain date, please send me an email or include a note saying so and I will try my best to get it packed and shipped ASAP. Thanks!

  • What If I have questions about an item?

    If you ever have questions about how an item looks or want to get additional pictures before ordering, please feel free to fill out our contact form! I am always checking my e-mails and will get back to you as soon as I can!

  • Do you accept orders placed outside of the US?

    We sure do!

  • What is Storenvy?

    This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

  • How do I pay for my order? Is it secure?

    The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

  • What if something is wrong with my order?

    If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.